Knowledge Base 5 My Account 5 Multi-Factor Authentication

Multi-Factor Authentication

Access the MFA Settings:

  • Go to the “My Account” page.
  • Navigate to the “MFA” section from the left sidebar menu.
  • You will see the “Multi Factor Authentication” settings, where you can enable MFA by toggling the “Enable” switch.

Enable MFA:

  • Toggle the “Enable” switch to activate MFA.

  • A confirmation pop-up appears, asking if you want to enable Multi-Factor Authentication. This pop-up explains that enabling MFA adds an extra layer of security.
  • Click the “Enable” button on the pop-up to proceed.

MFA Activation:

  • Once MFA is enabled, the interface shows options for different MFA modes (Two Factor Authentication and Email Based OTP).

Option: 1 – Setting Up Two-Factor Authentication:

  • To set up Two-Factor Authentication (TFA), click on the “Setup” button under “Two Factor Authentication.”

  • A new pop-up window titled “TFA Activation” appears.
  • You are provided with a QR code to scan using a TFA app like Google Authenticator. There is also a secret key provided if you prefer to manually enter it into the app.

Verify the Code:

  • After setting up the TFA app, enter the generated 6-digit TFA code in the provided field.
  • Enter the 6-digit code from your TFA app in the “TFA Code” field.
  • Click the “Verify” button to complete the TFA setup.

Successful Setup:

  • Once the code is verified, a confirmation message appears indicating that Google Authenticator has been set up successfully.
  • The “Two Factor Authentication” option now shows an option to “Disable” and indicates that it has been successfully activated.

In addition to setting up Two-Factor Authentication (TFA) using an authenticator app, you can also set up “Email-Based OTP” in a similar manner.