Retrieval Status- Open

Open Status Open status indicates that the case is ready to start but no retrieval tasks have been initiated yet. The case setup is complete, but it awaits further instructions or actions to begin the retrieval process. Clicking the case name will display a window...

Review Cases Status- Open

Navigating to “Open” Cases To view cases that are currently open, navigate to the “Review Cases” Click on the “Open” filter at the top of the case list to display only the cases that are currently in the open status. Column Header Options...

Manage Your Storage Capacity

Manage Your Storage Capacity The “Storage” section in the Drive provides an overview of the storage usage within the user’s account. Total Size: It’s the total storage capacity available in the Drive. Storage Usage Visualization A circular progress indicator...

Keep or Discard Files

Bin Navigation to “Bin” Click on the “Drive” icon in the left-hand menu to access the “Bin.” Search and Filter Options          At the top of the drive interface, there are options to search and filter files in the Bin that helps users quickly locate...