by lezdotechmedknowledgebase | Jul 25, 2024 | Messages
Technical Queries Navigating to Technical Queries: Click on the “Messages” tab on the left-hand sidebar and select “Technical Queries”. This will display all queries related to technical issues. Features of Technical Queries: All Queries: This tab displays all...
by lezdotechmedknowledgebase | Jul 25, 2024 | Messages
Billing Queries Navigating to Billing Queries: Accessing Billing Queries: Click on the “Messages” tab on the left-hand sidebar and select “Billing Queries”. This will display all queries related to your billing concerns. Features of Billing Queries All Queries: This...
by lezdotechmedknowledgebase | Jul 25, 2024 | Cases
Overview of the Review Cases Section The Review Cases section in CaseDrive provides a comprehensive interface for managing cases under review. Follow these steps to effectively navigate and use the features available. Step 1: Access the Review Cases Section Navigate...
by lezdotechmedknowledgebase | Jul 25, 2024 | Add a New Case
Uploading a Case The process of uploading a new case or an additional case in the CaseDrive platform is straightforward. Here’s how you can do it: Adding a New Case Option: 1 Click on “Add a new case” in the left sidebar. Select “New Case”...
by lezdotechmedknowledgebase | Jul 25, 2024 | Dashboard
Info Cards and Widgets Located below the header, InfoCards provide a quick summary of: New Cases: Displays the number of newly added cases. Case in Progress: Shows the number of cases currently being worked on. Awaiting for Delivery: Shows the number of cases that are...
